ChatGPT Enterprise and Edu
Guides for workspace setup, security, and day-to-day use in ChatGPT Enterprise and Edu.
ChatGPT Enterprise & Edu - Release Notes
ChatGPT Enterprise and API Platform for FedRAMPLearn about supported features and functionality for ChatGPT and the API with FedRAMP compliance.
ChatGPT Enterprise and Edu - Models & LimitsUnderstand which models are best suited for your tasks.
ChatGPT Healthcare and Regulated Workspace functionalityUnderstanding the functionality available to HIPAA compliant workspaces.
Company knowledge in ChatGPT (Business, Enterprise, and Edu)Bring your company’s knowledge into ChatGPT so you can get organization-specific answers and work faster—all without leaving the conversation.
Enterprise compliance information for ChatGPT record mode
IP allowlisting for ChatGPTEnsure only traffic from trusted IPs can reach ChatGPT
Legacy Model Access for Enterprise and Edu UsersFind the list of currently available legacy models
Managing impact surveys in workspace analyticsCreate, manage, and disable impact surveys in workspace analytics.
Setting usage limits for custom roles in ChatGPT EnterpriseUsage limits (spend controls) let you control how your workspace’s credit pool is used across different teams and roles, preventing unexpected over-spend while still giving your AI champions enough room to experiment and drive adoption.
Enterprise Key Management (EKM)
EKM (External Keys) in the Management APIManage external keys for EKM using the Management API
EKM KMS key lifecycleEnd-to-end KMS key lifecycle guidance, from setup checks to post-revocation cleanup
EKM Onboarding Troubleshooting FAQCommon EKM onboarding errors and how to resolve them for AWS, GCP, and Azure
EKM Technical FAQAnswers to common technical questions about EKM behavior, permissions, and key lifecycle
OpenAI / AWS EKM Integration InstructionsStep-by-step instructions to provision AWS and activate EKM
OpenAI / Azure EKM Integration InstructionsStep-by-step instructions to provision Azure and activate EKM
OpenAI / GCP EKM Integration InstructionsStep-by-step instructions to provision GCP and activate EKM
OpenAI Enterprise Key Management (EKM) OverviewLearn how EKM works, which providers are supported, and where to get started
General
Help articles with common questions relevant to ChatGPT Enterprise.
ChatGPT OpenAI o3 and o4‑mini models FAQ (Enterprise & Edu Version)
ChatGPT Shared Links FAQ (Enterprise Version)Share your chats on your ChatGPT Enterprise workspace
Data residency and inference residency for ChatGPT
Data retention when a member is removed from a workspaceLearn what happens to a user's conversations and data if they are removed from a workspace.
Groups in ChatGPT Enterprise and EduManage access and permissions in your ChatGPT Enterprise workspace with groups
How can I cancel my ChatGPT subscription once I have migrated to ChatGPT Enterprise?
How can I edit my workspace name or change my workspace image?Workspace owners can customize their environment by updating the name and image in Workspace Settings.
How do I get access to ChatGPT Enterprise for my company?
I'm a member of my company's ChatGPT Enterprise workspace. Do I automatically get access to our API Platform organisation too?ChatGPT Enterprise workspace and API Platform org membership is managed separately
Managing members, seat types, roles and access in ChatGPT EnterpriseLearn how to add and remove members, assign seat types and roles, and use groups to manage access in Enterprise and Edu workspaces.
Managing workspace settings in ChatGPT EnterpriseLearn what workspace owners and admins can manage in Workspace settings, including appearance, seat defaults, permissions, analytics, and identity controls.
Optimizing File Uploads in ChatGPT EnterpriseUnderstand how ChatGPT Enterprise features handle files based on their type, number, and size. Improve outputs based on file requirements.
Visual Retrieval with PDFs FAQ
What is ChatGPT Enterprise?Learn what ChatGPT Enterprise includes, how organizations and members get access, how workspaces and seat types behave, and what happens when you migrate from an individual paid plan.
What is a ChatGPT Enterprise workspace? How can I switch workspaces?Learn how ChatGPT Enterprise workspaces are structured, how they differ from personal accounts, and how to switch between them.
What is the difference between different roles on my ChatGPT Enterprise and Edu workspace?Exploring workspace roles in ChatGPT Enterprise and Edu
Workspace analytics for ChatGPT Enterprise and EduUnderstand adoption, engagement, and how teams use ChatGPT across your workspace with built-in analytics and reporting.